60-Day Return Policy

At AK Botanicals, we are committed to your satisfaction.

If you are not completely satisfied with your purchase, you may return any unused product within 60 days of the date you originally placed your order for a full refund.

We do not refund postage, shipping and handling fees.

We do require that you provide a reason for your return, and send the unused portion of the product back to us.

Please note: After 60 days from the date of your purchase, we cannot give refunds.

How to Return:

1. Send an email to returns@akbotanicals.com with “Return” in the subject line, and include your contact information and your order number in your email. You may also reach our Customer Service team by phone at 855-252-8739. We are open Monday to Friday between 9:00am and 5:00pm Eastern time, with the exception of national holidays. Please leave a message if you get voicemail.  It is our policy to respond to all Customer Service inquiries by the next business day.
2. Pack the unused portion of the product securely and include a copy of your return confirmation.
3. Ship the item to the address provided by the Customer Service team.

Refund Process:

Once we receive your return, we will process your refund to your original payment method within 7-10 business days. Please note that shipping costs are non-refundable.

Thank you for choosing AK Botanicals.

We appreciate your business and are here to help with any questions.